The Betchain Casino directly specifies its own business orientation in the name suffix – “Online Bitcoin Casino”. The game provider primarily addresses users of Bitcoin accounts. It is worth mentioning, however, that you can also make your deposits in euros in order to play in Bitcoin afterwards. At first glance, these conditions appear to be very, very good.
But is the virtual game library really serious or is this a huge scam? We want to answer this question in detail in the following field report. Of course, we took a very detailed look behind the virtual doors of the casino in the Betchain Casino test. Which games are offered?
|Rating||4.75 / 5.0|
|Bonus offer||100% up to 0.5 BTC|
|Game Selection||over 600 casino games|
|Software||NetEnt, Pocketdice, Amatic, Endorphina, and many more.|
Is the casino only aimed at fans of slots, or do fans of classic table and card games also get a chance? What bonus awaits the new players? How does customer support work? Can it be played on mobile via an app? Below are the most important answers to all relevant questions.
Betchain casino quality features
- Over 1100 games in the portfolio
- Partly own games from Softswiss
- “Normal” deposit methods in addition to Bitcoin
- Tiered bonus up to 3 BTC
- Clear and attractive website
- The seriousness of the online casino
Of course, our first look was at the external seriousness criteria. Does the game at Betchain Casino take place in a legally clean framework?
License and Registration at Betchain casino
Betchain Casino is a co-production of Direx N.V. and Softswiss N.V. The former company is a specialist in bitcoin casinos on the internet. Direx N.V. also operates other well-known gaming platforms such as the mBit Casino.
|umbrella organization||Direx N.V.|
|Address||Wilhelminalaan 13, Willemstad, Curaçao|
|Regulation / License||Government of Curacao|
Softswiss N.V. is also known for its own game creations. The casino works with a valuable license from the Curacao regulatory authorities. The Caribbean gaming permit can be considered absolutely valuable and safe. It is comparable to the EU licenses from Malta and Gibraltar.
It should not be forgotten that the Betchain Casino also has European accessibility. Nabelse Holdings Limited acts as the legal operator in this country. The subsidiary of Direx N.V. is based in Cyprus.
Awards and Sponsorships
The new online casino has not yet been able to show any awards and honors – which is not, but can still be. However, a rapid entry into sports sponsorship is not to be expected.
The software partner in the background
In our experience, the question of fraud or seriousness can be answered very easily by looking at the software manufacturers in the background. The game provider works with numerous, well-known and renowned programming companies.
Microgaming and Net Entertainment must certainly be mentioned first. Here is the full partner list:
- Soft swiss;
- Pocket dice.
All software companies mentioned stand for fairness towards the customers.
Game offer at Betchain Casino
In the meantime, customers have access to over 800 games in the Betchain Casino – an almost sensational value. The online provider puts the majority of the competitors in their place quite impressively. The portfolio is of course led by the slot machines. Some of the most popular games in this section are, for example, Billyonaire, Always Fruits, Diamond Cats, Eye of Ra, Wild Shark or Book of Pyramids.
The offer includes very simple slot machine games on a few fixed paylines as well as the latest multiliners, which are equipped with numerous bonus and special functions. The highest chances of winning are on the progressive jackpot machines. According to our experience, the Betchain Casino currently has almost 20 of these games in its portfolio. Although the really big names are missing, such games as Mega Gems, Good Girl Bad Girl, Treasure Room or A Night in Paris should be known.
Fans of table and card games can also look forward to a huge selection. Roulette is even presented in its own section. Blackjack, Baccarat, Red Dog, Craps or Casino Holdem are not missing either.
Live Casino – play against real dealers
In our experience, the live casino portfolio is still comparatively lean. Users only have the choice between the three classics – i.e. roulette, blackjack and baccarat. The selection of game versions also leaves some room for improvement.
Extras next to the casino
There are no additional gambling areas – such as poker or sports betting – at Betchain Casino.
Payout percentage in the casino
In our experience, the payout rate for slot machines is between 95 and 96 percent. In video poker and in table and card games, the chances of winning are significantly higher. The figures prove that there is no fraud. Well-known software manufacturers guarantee fair rates. It’s just a pity that there are no independent seals of approval from eCogra or TST.
The design – the visual appearance
As is well known, expert opinions always differ somewhat when it comes to the design of game portals. We can almost give the virtual arcade the highest mark at this point.
Betchain Casino homepage with welcome bonus
The home page is bathed in a deep, dark blue. The website is broken up by numerous colored elements. The most important fact, however, is that the navigation from A to Z is intuitive. There are no gimmicks, just self-explanatory operator guidance through all areas.
The Betchain Casino mobile app
The same good grade can be transferred 1:1 to the mobile app. The majority of games can now be played effortlessly via smartphone or tablet. The super-fast loading times are outstanding. One screen touch is enough to open the games. Technically, the Betchain Casino has opted for the most customer-friendly version – an optimized homepage version in HTML5 format.
Unlike other mobile apps, the Betchain mobile casino app does not need to be downloaded. A selection in the browser is sufficient and the game can start. The technical adaptations to the respective end device are made automatically. In the test, the mobile website proved to be compatible with iOS, Android, Blackberry and Windows Phone.
The bonus for new customers
Of course, the new customers are welcomed with a Betchain Casino Bonus. The online provider is even at the start with several variants in order to present the right offer for every type of player. We have summarized the three bonus models for you below:
100% up to a maximum of 0.5 BTC
The welcome bonus appeals primarily to recreational players. The additional capital is credited automatically. A bonus code does not have to be entered. The rollover conditions provide for a 50-fold rollover of the starting capital in order to reach the payout maturity. The target seems very high, but all games count towards the wagering requirements.
High Roller: 100% up to a maximum of 3 BTC
The high rollers also get a deposit match up to a maximum of 3 BTC if they leave at least 1 BTC at the cashier. The rollover requirements are a little “simpler” than the rules bonus. The starting capital – i.e. a deposit plus bonus – only has to be played through 20 times before you can check out for the first time without being harmed. The bonus is activated with the betchain bonus code “HIGHROLLER”.
Slot Bonus: 300% up to 0.1 BTC (deposit)
Slots beginners can activate a separate slot bonus. In this case, the casino provider adds 300 percent if the deposit was up to 0.1 BTC. The deposit amount and the bonus amount must be played through a total of 50 times before the winnings are available. The betchain bonus code “SLOTS300” applies.
Suitable for high rollers – the limits
The game limits should satisfy recreational players and high rollers alike. The Betchain Casino strives to bring the right game to the screen for every type of gambler.
Customer support – get help here
The casino’s customer support is available via live chat or email. There is no telephone hotline at Betchain Casino. In our experience, however, the live chat is only on the air for a limited time. We still see significant potential for improvement here compared to other Bitcoin casinos.
Deposits and withdrawals at Betchain casino
Although the Betchain Casino is very clearly geared towards Bitcoin users, it also allows different, alternative payment methods. The Bitcoin users have the advantage that they can make their deposits and withdrawals without specified limits. For all other transfer methods, there are different minimum and maximum amounts, which are clearly and comprehensibly displayed in the checkout area.
The payment methods available at Betchain casino
Alternatively, German customers can make their deposits with Visa and MasterCard credit cards. Even the simple Bankmaestro card is sufficient for a deposit. The two e-purses from Skrill by Moneybookers and Neteller are also recognised. The Paysafecard is very well suited for smaller, more anonymous deposits.
In our experience, the payouts are quick and smooth. If you deposit via Bitcoin, you will get your winnings back in the same way. Otherwise, the Visa credit card, Skrill by Moneybookers, Neteller and bank transfer are available as additional withdrawal methods. It is important that customers must verify themselves before withdrawing winnings. The Betchain Casino makes this very clear on the website. Citation:
The documents needed for a quick payout
Proof of ID: Passport, driver’s license or an official government-issued ID.
Proof of Address: Electricity, gas, phone bill or bank statement, with their name and full address
Depending on the selected deposit/withdrawal method, we need documents from you for verification. Please see the information below for your chosen method to find out what to send us:
- If you use Neteller or Skrill: Please take a screenshot of your Neteller or Skrill profile page where your registered email address can be seen.
- If you are using a credit card: Front and back of the card used to make the deposit.
- Please cover the middle 8 digits as well as the CVC/CVV on the back.
- If using bank transfer: bank statement for the last 90 days with full name and address.
The majority of Bitcoin Casinos only works with English-speaking game portals. It is all the more gratifying that the Betchain Casino is available in German. In our test, the online provider got the grade “Very Good”, not least because of the fantastic selection of over 800 games. Only the portfolio of live dealer games still allows for improvements.
It is also particularly positive to emphasize that deposits and withdrawals can also be made in the conventional ways. The design of the website and the mobile casino app are also impeccable. Without a doubt, we can test the seriousness of the provider. Fraud can be ruled out. In addition to the license, the software partnerships speak primarily for the online casino.