General info & registration
The N1 Casino is one of the casinos that have not been on the market for long and for this reason I would like to dedicate myself to it with a test. The business headquarters is located in Malta, from here also comes the gambling license. The online casino seems to focus on the German-speaking market, because the website is not only completely available in German, but the customer support also speaks German. The registration process is also deliberately kept simple. Of course, the registration is free of charge and non-binding. Since only a few data are requested, because the identification process is carried out later, the registration also takes only a few minutes. In the process, you must specify as follows
With over 2,500 games, the casino offer is of course not only huge, but also particularly varied. There is hardly a game missing, so that the right game is available for every taste. Not only slots are available, but also numerous table and card games. A live casino is also not missing.
In the games portfolio I find not only some roulette, poker and blackjack variants, even baccarat is on offer. If you want to play something exotic, you should have a look at Mahjong Exchange.
The biggest part of the portfolio is, of course, slots. For example, Who wants to be a millionaire, Thunderstruck, Tomb Raider and Starburst. Unfortunately, the payout keys are not transparently stated with the games.
The games can be filtered according to the providers, and those who want to can alternatively search for keywords. At the beginning, the new games are always presented. What I miss a bit is a filter option for the most popular games or the newest games.
Slots with jackpots are of course also available. I find well over 100 games with jackpots. Among them is also the slot with the largest progressive jackpot of all time to find: Mega Moolah. This means that a win worth several million euros can be generated with the stake of just a few cents. This is possible because a certain percentage of the stakes always ends up in the jackpot, so it increases continuously until a player manages to crack it.
I find 12 table games in an extra category. In addition to the usual suspects like blackjack, poker and roulette, baccarat is available in three different variants. It is also noticeable that there is a Norwegian roulette version. The offer is rounded off with Mahjong Exchange.
The games from the live casino are mostly from Evolution Gaming. This means that particularly high-quality games are available. Evolution Gaming is not without reason the most popular software developer for live casino games. This is because the user has various setting options and can decide, for example, from which angle the gaming table is transmitted.
Well solved in my opinion is the sorting in the live area. Because the games are sorted according to their type. First of all, the blackjack variants are presented, for example. Here I count 21 different variants. This is still topped by the roulette, there are over 30 different games here. In total, 84 live tables are on offer at the time of testing.
Especially worth mentioning: if you want, you can choose a table that is located in a specific casino, such as the Resorts Casino Hotel in Atlantic City. In addition to the usual suspects, such as baccarat or poker, there is also Dream Catcher, for example. Some game shows, such as Lighting Roulette, are particularly fun.
The table limits are kept in such a way that there are games for the beginner with a lower budget as well as games for the advanced player who prefers to act with higher bets. Therefore, there are tables with ten or 0.20 €, but also tables where you can bet up to four-digit contributions.
Exclusively for onlinespielcasino.de readers we offer the following welcome package: New customers who sign up via our bonus link will receive a welcome package of up to 300€ + 120 free spins.
The exclusive onlinespielcasino.de bonus package at a glance:
For the first deposit there is 100% up to 100€ + 30 free spins
for the second deposit still 50% up to 100€ and 50 free spins
additionally for the third deposit 100% up to 100€ and another 40 free spins
Of course, before a withdrawal can be made, the bonus conditions must first be met. The casino welcome bonus is activated with a deposit of at least €20. The winnings from the free spins and the bonus money must be turned over 50 times before you can request a withdrawal. For the winnings from the free spins a free spins duration of seven days applies, for the bonus 14 days are provided.
Furthermore, the free spins must be used within three days after the deposit has been made, after which they expire. By the way, the free spins are only valid for the Starburst slot.
Existing customers are also taken into consideration, for example, every Monday there is a reload bonus for existing customers. A deposit of at least €20 is also required for this. Of the deposited sum, a maximum of € 100 is credited, this is based on 25% of the deposit. In addition, there are 30 free spins. The bonus money must be turned over 50 times in the casino within a period of 14 days and the maximum bet per game is five euros. The bonus code RALLY21 is required for this bonus. The winnings from the free spins must also be turned over 50 times within seven days.
Every Friday there is another online casino bonus that is activated with a deposit of €20. This is a 50% bonus up to €100. This bonus is activated with the bonus code ROUTE75. Within a period of 14 days, a 50-fold turnover of the bonus amount is required. On top of that, even 75 free spins are awarded. They must be used within three days and are valid for the slot Exotic Fruit Deluxe. The games are credited at 25 each on several consecutive days and the maximum bet per game is five euros. During the bonus period, the maximum bet is five euros.
Seriousness & Security
N1 Casino is operated by N1 Interactive Ltd, which has its registered office in Malta. Therefore, the casino is also regulated by the Malta Gaming Authority. Thus, not only is an EU license available, but the gambling license also comes from a company that enjoys high recognition, as there are particularly strict controls.
In addition, not only payments, but also all data transfers are made with SSL encryption. Thus, the data is successfully protected from access by unauthorized persons. SSL encryption has now become a standard and is also used for online banking, for example, due to its high security mechanisms.
If you wish, you can take a temporary time-out in the customer area or set limits yourself. You can set deposit limits, maximum bet limits and loss limits. That the casino cares about its customers is also shown by the fact that the provider cooperates with some independent organizations that are dedicated to gambling addiction. Therefore, anyone who has problems will not only find appropriately trained support staff, but can also contact gambling therapy or Gam Care, for example.
Service & Support
Support is very important, because even experienced players may have questions or technical problems. Then it is important that the employees can be reached as quickly as possible.
The live chat is always located on the right side of the gaming portal and can be recognized by a red speech bubble. Clicking on it opens the chat window, where you have to enter your e-mail address and your name. The employees respond quite quickly, and I didn’t have to wait long for an answer. However, I also asked my question during the day, at a time when a larger number of employees is probably available.
FAQ section should not be missing from a good support. N1 Casino also has a FAQ sector, but we only find eight questions with their corresponding answers here. Normally, the questions and answers are excellent for getting help independently and quickly. With such a small FAQ offer, however, it is rather unlikely that one’s own question or problem will be dealt with here.
By chance I found out that there is an additional possibility to contact the support: a click on the link “Contact” in the footer of the website opens a contact form. Why wasn’t this already published in the support section?
Deposits & Withdrawals
For payments, there is a link in the footer, where you can first get an overview of the available payment methods with their respective limits.
There you can see that the most important payment methods can be used for deposits:
- Visa and Mastercard credit cards
- the eWallets Skrill and Neteller
- the prepaid card Paysafecard
- the direct booking systems Sofort and Trustly
A minimum of €20 is required for a deposit, which puts N1 Casino slightly above the usual limit of ten euros. With a maximum of €4,000 for all payment methods, a sufficiently large limit is available. By the way, there are no fees.
For the withdrawal, there are now significantly fewer payment options available:
- Bank transfer
are the best known and most popular payment methods in the casino sector. Just like deposits, withdrawals are also free of charge. With the exception of the bank transfer, there is a minimum withdrawal amount of €20, but for the wire transfer it must be €100.
The casino adheres to the law, which is designed to prevent money laundering, and allows withdrawals only with the means of payment that you have already used for a deposit at this provider. If this is not possible because the payment system is not one of the payment methods I have just listed for withdrawal, then in my experience the casino will make the withdrawal using bank transfer.
The problem: the bank transfer takes a maximum of five days to be executed. Credit cards can expect a processing time of one to three days, while the other payment methods are credited immediately. The withdrawal request is reviewed by a staff member and only then is it approved for payment. In my experience, processing takes about two business days.
However, before you can request a withdrawal, you must first complete the verification process. For example, you will need to scan your ID card or passport. You will also need to confirm your home address. This requires a scanned copy of the last bill from your electricity or telephone provider or a bank statement with an address field.
You must upload this data in the customer area. To do this, go to your personal profile and click on “Documents”. Please note that the file must not be larger than two MB.
As soon as you have uploaded the documents, they will be checked and verified by a member of our staff. The status of the processing can be viewed at any time under the same menu item.
VIP Program & Loyalty Points Program
VIP customers can expect especially fat winnings. When you register at the casino, you automatically enter the lowest level. For every turnover you get points, the more there are, the higher you climb in the VIP Club level. You will be rewarded with free spins, great bonuses, prizes, trips and much more. The VIP Club level is based on a race. The track is divided into VIP level stations.
Your goal is to reach the end of the race track and win the prize there. For a real money stake of 20 € you will receive one point.
The prizes are:
- when reaching level 2: 20 free spins for Starburst
- when reaching level 3: 25 free spins for Book of Pyramids
- when reaching level 4: 50 free spins for Steam tower
- if you reach level 5: five euros and 50 free spins for Copy cats
- when reaching level 6: ten euros and 50 free spins for Steam Tower
There are also tournaments. These are offered regularly and published on the tournament page. In terms of prize money, for example, €10,000 and 3000 free spins await.
Minimum stake & limits
The minimum and maximum stakes are very flexible and will satisfy a beginner as well as a high roller. Those who want to play with a small purse, for example, will probably prefer the slots. Here you can already play with a stake of a few cents.
Higher stakes are possible in the live casino. If you want, you can invest several 100 € at certain tables. Thus, the N1 Casino is not only suitable for high rollers, but also for beginners very well. There are tables with different limits in the live casino, so players with any budget are in good hands here. A maximum of €15,000 is possible in withdrawals per month. If you win more than this amount in a month, you have to be patient: The casino will then pay out the amount spread over several months. Unless it was won on a progressive jackpot machine. Then there is the full amount at once, even if it exceeds the €15,000. A maximum payout of €5,000 is possible per week. Those who stay in the VIP program on the last levels receive personalized payout options.
Optics & Design
The operation of the website is particularly beginner-friendly, in addition to the fact that this is an HTML5 website that has been optimized for the use of mobile devices. The top menu bar on the far left takes you to the FAQ section, the terms and conditions, the VIP program, the affiliate program, the imprint, information for responsible gaming and info on the registration process.
Also, from here you can access the games section, promotions, payment info, VIP Club and tournaments. The games are divided into New Games, Slots, Jackpot Games, Online Casino Table Games, Live Casino and Video Poker. If you want, you can filter the games by the providers or use the magnifying glass to search for keywords. Thus, an easy findability of the games is given.
The website can be set to German, English, Finnish and Russian. In my online casino test, all information was available in German.
If you search Google Play or the Apple Store for a corresponding app for N1 Casino, you will probably come up empty. This is because there is no native app that has to be downloaded and installed on the mobile device. However, we do not see this as a disadvantage, but rather as an advantage, since even the most modern smartphones usually only have a small storage capacity. In addition, constant updating is annoying and time-consuming.
Nevertheless, you automatically access the latest version, because the casino is a gaming platform optimized for mobile devices. This means that the HTML5 website notices that it is a smartphone or tablet PC when it is called up from a mobile device. In this case, the app automatically adapts to the smaller screen.
Almost the entire games portfolio can thus also be used with a mobile device. The operation is very easy, because it is similar to the operation of the website. As usual, the most important account management functions are integrated into the web app. For example, registrations are also possible on the go, and those who want to can deposit and withdraw or even use the live chat.
One of the highlights of N1 Casino is the huge range of more than 2500 games and the numerous bonus promotions, which are not only offered to new customers, but existing customers also benefit from them. The games come from numerous renowned software developers, for example, the live casino is provided by Evolution Gaming, the best-known and most popular provider for live games. The welcome bonus from our bonus comparison for new customers is an exclusive offer for readers of onlinespielcasino.de. This includes first of all a no deposit bonus in the amount of 20 free spins. Those who like the offer can activate another bonus worth up to €300 and 120 more free spins with their first three deposits. For existing customers, there is not only a VIP Club, but also regular further promotions, so that playing here is particularly worthwhile. The portfolio for deposits is not huge, but still sufficient. If you have any problems, you can reach the support team around the clock in German. However, the FAQ section is a bit small and an email address is also not provided. Instead, you have to make do with the live chat. All in all, N1 Casino is a thoroughly recommendable online casino that could fully convince me.